The Resource Centre is owned by Actes Trust which is a charity working across the North-East of England and beyond to deliver a wide-ranging portfolio of services to help people improve their lives.
Compliments and complaints
Actes is committed to providing excellent customer services for its customers. We therefore welcome your feedback, whether it's a complaint, compliment or even a suggestion because we see this as a way of maintaining our service and continually improving it.
If you have a compliment or complaint you should contact Actes:
- By email; contacting Sandra Phillips at Sandra.Phillips@actes.co.uk
- By post; addressing the complaint to Sandra Phillips, Chief Executive, Actes, 99 Acklam Road, Middlesbrough, TS5 5HR
- By telephone; contacting Sandra Phillips, Chief Executive, 01642 856 030
- In person; at 99 Acklam Road. Please ask for the Quality, Monitoring and HR Officer.
Tel: 01642 255 001
Fax: 01642 224 135
General centre opening times
Mon 08:30 – 17:30
Tue 08:30 – 17:30
Wed 08:30 – 17:30
Thu 08:30 – 20:30
Fri 08:30 – 16:30
Sat 09:00 – 13:00
Sun – Open upon request
Other times can be accommodated upon request.