Facilities Manager at the Resource Centre

Donna Smith

Facilities Manager

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Jessica Hall

Receptionist Administrator

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Louis Marshall

Assistant Caretaker



The Resource Centre is owned by Actes Trust which is a charity working across the North-East of England and beyond to deliver a wide-ranging portfolio of services to help people improve their lives.

Compliments and complaints

Actes is committed to providing excellent customer services for its customers. We therefore welcome your feedback, whether it's a complaint, compliment or even a suggestion because we see this as a way of maintaining our service and continually improving it.

If you have a compliment or complaint you should contact Actes:

  • By email; contacting Sandra Phillips at
  • By post; addressing the complaint to Sandra Phillips, Chief Executive, Actes, 99 Acklam Road, Middlesbrough, TS5 5HR
  • By telephone; contacting Sandra Phillips, Chief Executive, 01642 856 030
  • In person; at 99 Acklam Road. Please ask for the Quality, Monitoring and HR Officer.

Resource Centre,
Meath Street,

Tel: 01642 255 001
Fax: 01642 224 135

Opening Times

General centre opening times

Mon 08:30 – 17:30
Tue 08:30 – 17:30
Wed 08:30 – 17:30
Thu 08:30 – 20:30
Fri 08:30 – 16:30
Sat 09:00 – 13:00
Sun – Open upon request


Other times can be accommodated upon request.